The First-Time Manager

Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management. The first-time manager is the answer, dispensing the bottom-line wisdom they need to succeed.

. A true management classic, managing time, leadership, dealing with superiors, motivation, the book covers essential topics such as hiring and firing, and much more. Written in an inviting and accessible style, helping team members optimize their talents, improving outcomes, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, and distinguishing oneself as a leader.

What's a rookie manager to do? faced with new responsibilities, dependable guidance, and in need of quick, novice managers can't afford to learn by trial and error.

Awesome Supervisory Skills: Seven Lessons for Young, First-Time Managers

Who has time for 350 pages of boring theory? Learn to be awesome for the price of a coffee and the time it takes to drink it. Available for pc, smartphone, mac, tablet, Kindle or in print!The number one reason people hate their jobs is because their boss sucks. And you don't want to suck as a manager -- you want to be awesome.

But how? in this upbeat, and practical guide, concise, you'll gain supervisory skills that wow in any workplace. Eventually, she had people telling her she was the best manager they'd ever had. Packed with real-world tips you can put to use immediately, these seven lessons will stick with you your entire career.

You'll learn:how can i motivate my team when the work gets tough? what's a Zorro Circle? How do I deal with that grumpy coworker? Author Tamara Murray shares dos and don'ts she picked up through years of trial and error, reading a lot of Fast Company. And having the occasional breakdown in a colleague's office.

Be a better manager NOW.

Perfect Phrases for Managers and Supervisors, Second Edition Perfect Phrases Series

Learn the most effective language for: Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment. Every timecommunication is the single most important skill for excelling as a manager.

. What you say and how you say it sets the tone for your department and your entire organization. Perfect phrases for managers and supervisors, second edition, cooperation, and personalization are critical to building an efficient, where collaboration, has been completely revised to help you communicate in today’s workplace, productive work environment.

. The right Phrase for Every Situation.

It's Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager Your Employees Need

Not only are they more likely to disagree openly and push back, but they also won't work hard for vague promises of long-term rewards. There's no room for downtime, waste, or inefficiency. And employees have become high maintenance. You have to do more with less. How do you tackle this huge management challenge? If you are like most managers, you take a hands-off approach.

. Do you feel you don't have enough time to manage your people?do you avoid interacting with some employees because you hate the dreaded confrontations that often follow?Do you have some great employees you really cannot afford to lose?Do you secretly wish you could be more in control but don't know where to start?Managing people is harder and more high-pressure today than ever before.

Be a great one! Of course, problems always come up and often snowball into bigger problems. They look to you—their immediate boss—to help them get what they need and want at work. Which opens the door for even more problems!in it's okay to Be the Boss, Bruce Tulgan puts his finger on the biggest problem in corporate America—an undermanagement epidemic affecting managers at all levels of the organization and in all industries—and offers another way.

His message: It's okay to be the boss. After all, you don't want to "micromanage" them and don't have the time to hold every employee's hand. Tulgan opens our eyes to the undisciplined workplace that is overwhelming managers and frustrating workers and invites bosses everywhere to accept the sacred responsibility of managing people.

The 27 Challenges Managers Face: Step-by-Step Solutions to Nearly All of Your Management Problems

It turns out that when things are going wrong in a management relationship, low substance, the common denominator is almost always unstructured, hit-or-miss communication. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager.

The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. The 27 challenges managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need.

Tulgan offers clear approaches for turning around bad attitudes, improving low performers, reducing friction and conflict, retaining top performers, and even addressing your own personal burnout. For more than twenty years, “what are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, the one with an attitude problem, and the two who cannot get along, the slacker whom the manager cannot figure out how to motivate, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, management expert Bruce Tulgan has been asking, to name just a few.

And if you are managing on autopilot, then something almost always does. The 27 challenges managers face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable.

One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve nearly any problem a manager could face.

Let the Story Do the Work: The Art of Storytelling for Business Success

You'll discover how to use stories to: capture attention * engage your audience * Change minds * Inspire action * Bring facts and data to life * Clarify challenging concepts * Pitch persuasively * Fundraise effectively * And more Never underestimate the power of a great story. Material for stories surrounds us.

People forget facts, but they never forget a good story. But when you get down to crafting one, there's nothing easy about it. It sounds so simple: Incorporate a story and people will remember your message. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals.

Learn to leverage the elements of storytelling-and turn everyday communications into opportunities to connect, gain buy-in, and build lasting relationships. Whether you want to stand out in the interview process, add punch to a presentation, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are, or make a compelling case for a new initiative, what you want to achieve, and why others should care.

Packed with enlightening examples, the book explains how to find the perfect hook, structure your story. And deliver it at the right time in the right way.

The New Manager's Workbook: A Crash Course in Effective Management

The new manager's workbook: a crash course in Effective Management is a workbook and guidebook to help new managers navigate the intricacies and pitfalls of being at a position of power over employees. With decades of managerial experience under his belt, Randy Clark guides you toward that happy middle where good managers live and work.

He shows how to deal with the good hiring, and the ugly controlling confrontation employees and, the bad navigating silos and dealing with low-quality work, if need be, praising, and motivating employees, firing them while keeping your soul intact. The new manager's workbook is a great gift for anyone about to take a seat for the first time behind the managerial desk.

Most everyone has experienced a manager who falls at one extreme or another, from the angry micro-manager to the absentee "sure, whatever" manager.

How to Lead Unwilling Followers: Strategies to Overcome Resistance Leadership Series Book 2

Customers will complain. Learn to effectively deal with conflict in Just One Hour!What is always present in any good story?Conflict, right?Sure, it would be great to live a life free from conflict. Your boss will find fault with your best efforts. There will be times that he or she might not even be willing to compromise one inch.

But when you're reading or watching a story, it can get boring quickly if there's no challenge for the hero to overcome. The key to properly handling conflict is not to run and hide. Coworkers won't cooperate. You and your spouse or roommate will not always agree on everything. This book will help provide those tools.

Besides, life is full of conflicts, whether you like it or not. Or your appointment might stand you up. It's not to become combative. The car can break down. There is conflict at home. There will be conflict at work. Rather, it is best dealt with by using a good set of tools. And even when you're by yourself, you can't always avoid conflict.

The New One Minute Manager

While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, and pressures on corporate workforces to do more with less—including resources, funding, global flattening of markets, instant communication, and staff—have all revolutionized the world in which we live and work.

Now, ken blanchard and spencer johnson have updated The One Minute Manger to introduce the book’s powerful, important lessons to a new generation. A revised edition of the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. For decades,  the one minute Manager® has helped millions achieve more successful professional and personal lives.

In their concise, easy-to-read story, they teach readers three very practical secrets about leading others—and explain why these techniques continue to work so well. As compelling today as it was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.


101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

101 tough conversations to have with employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. These are just a few of the uncomfortable topics bosses must sometimes discuss with their employees.

This helpful book provides proven techniques managers can use to protect themselves and their organizations. And get the very best from their people. Inappropriate attire, sexually offensive behavior, lateness, not to mention productivity and communication issues . Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it.

This practical, solution-oriented book walks readers through some of the most common-as well as the most serious-employee problems they are likely to encounter.

7L: The Seven Levels of Communication: Go From Relationships to Referrals

This is about building a business that not only feeds your family, but also feeds your soul. Rick soon learns that the rewards for implementing these strategies are far greater than he had ever imagined. This book is about so much more than referrals. This heartwarming tale of rick’s trials and triumphs describes the exact strategies that helped him evolve from the Ego Era to the Generosity Generation.

In seeking success, he finds significance. Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters. 7l the seven levels of communication tells the entertaining and educational story of Rick Masters, who is suffering from a down economy when he meets a mortgage professional who has built a successful business without advertising or personal promotion.

. Skeptical, he agrees to accompany her to a conference to learn more about her mysterious methods.